Judicaid Privacy Policy

Effective Date: April 15, 2026

1. Our Privacy Philosophy

At Judicaid, privacy is not a feature—it is a prerequisite for justice. Judicaid was founded by a former Superior Court Judge, and we approach user data with the same seriousness and restraint expected in a judge's chambers. We collect only what is necessary, protect it carefully, and never treat your dispute as training material or a commodity.

2. No Use for Training Models

Judicaid does not use your private dispute data to train public or generalized artificial intelligence models, and our AI service providers are configured not to use your data for such training.

• Siloed Processing: Your communications, uploads, and case data are processed in a secure, isolated environment specific to your dispute.
• No Model Contamination: Your information does not become part of any shared or global AI training dataset.
• No External Sharing: Your dispute data is not made available to other users, companies, or AI developers.

3. Information We Collect

We collect only the information necessary to provide mediation services:

• Account Information: Name, email address, and basic contact details.
• Dispute Information: Statements, responses, uploaded documents (PDFs, images), and communications with the AI mediator.
• System Data: Limited technical data (such as timestamps and interaction flow) required to operate and secure the platform.
• Campaign & Referral Data: When you arrive through a link in an advertisement, email, or social post, that link may contain campaign tags and an advertising click identifier. We record these to measure which outreach efforts help people find Judicaid. We place no third-party advertising trackers or pixels on this site.

Purpose of Collection:

This information is used solely to:

• Facilitate structured mediation between parties
• Generate summaries, proposed pathways, and draft agreements
• Maintain platform security and functionality
• Comply with legal obligations

4. Third-Party Service Providers

Judicaid uses trusted third-party infrastructure providers to operate the platform, including cloud hosting, security services, and AI processing services. These providers process data solely on our behalf and are contractually restricted from using it for their own purposes, including model training. Judicaid configures its AI providers so that user data is not used to train public or generalized models.

5. Data Security

Judicaid uses reasonable technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and secure isolated processing environments. No system is completely secure, and we cannot guarantee absolute security, but we take data protection seriously and will notify you in the event of a breach affecting your information as required by applicable law.

6. Mediation Confidentiality & Legal Protections

Judicaid is designed to facilitate confidentiality consistent with applicable mediation law, including California Evidence Code § 1119. However, confidentiality protections vary by state and circumstance. Judicaid makes no guarantee that communications will be protected under any particular state's mediation privilege. Users are encouraged to consult an attorney regarding enforceability in their jurisdiction.

• We do not sell or rent user data.
• We do not disclose mediation communications to courts, agencies, or third parties unless legally compelled by valid court order or applicable law.
• Judicaid does not act as a reporting intermediary for dispute content.

7. Free Trial, Court-Referred, and Legal Aid Programs

If you are using Judicaid through a free trial offered by a court, legal aid organization, or access-to-justice partner, limited additional access may apply:

• Purpose-Limited Review: Judicaid may review de-identified or aggregated communications solely to evaluate platform performance, improve usability, and ensure fairness and effectiveness.
• No External Sharing: This information is never shared with courts, legal aid organizations, opposing parties, funders, or third parties.
• No Substantive Use: Review is not used to influence outcomes, assess parties, or train public AI models.

Participation in such programs does not waive mediation confidentiality or change ownership of your data.

8. Data Retention & Your Right to Deletion

After your dispute concludes:

• Access: We encourage you to download your final agreement and summaries promptly.
• Retention Period: For non-partner users, case data is retained for a limited period (generally up to 90 days) to allow document access.
• Deletion Requests: You may request permanent deletion of your case file at any time by contacting support@judicaid.com.
• Final Purge: Once deletion is requested or retention expires, data is removed from active systems within approximately 30 days, subject to legal or security obligations.

9. Data Ownership

Your dispute data belongs to you. Judicaid acts solely as a neutral service provider to facilitate resolution.

10. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you, and how we use and share it.
• Right to Delete: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal data we hold about you.
• Right to Opt Out of Sale or Sharing: Judicaid does not sell or share your personal information for cross-context behavioral advertising. No opt-out action is required, but you may contact us to confirm.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us at support@judicaid.com. We will respond to verified requests within 45 days as required by law. We may need to verify your identity before processing your request.

11. Children's Privacy

Judicaid is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly. Users must be at least 18 years old to use the Service.

12. Changes to This Policy

If we make material changes to this Privacy Policy, we will post an updated version with a revised effective date. Continued use of Judicaid after such updates constitutes acceptance of the revised policy.

13. Contact

Questions regarding this Privacy Policy or Judicaid's data-handling practices may be directed to:

support@judicaid.com

This contact is intended for general inquiries about this policy and Judicaid's privacy practices only. Judicaid does not provide individualized legal advice regarding privacy rights.