Judicaid Support Center

We're here to help you use Judicaid smoothly, securely, and with confidence.

Whether you're just getting started, already in a mediation, or have a technical question, this page will help point you in the right direction.

Get Help Quickly

Before reaching out, you may find what you need here:

How Judicaid Works

Learn how a Judicaid mediation starts, how the guided process works, and what happens when an agreement is reached.

Frequently Asked Questions (FAQs)

Answers to common questions about confidentiality, cost, timing, language options, court cases, and what happens if a case does not settle.

Privacy Policy

How Judicaid protects your information, handles mediation confidentiality, and safeguards your data.

Terms of Use

Important information about what Judicaid is (and is not), user responsibilities, and platform limitations.

Contact Support

If you need assistance that isn't answered above, our support team can help with:

Account access issues

Technical problems or error messages

Questions about how to use the platform

Trouble receiving or accepting an invitation

Language or accessibility issues

Email:

We aim to respond to most support inquiries withinone business day.

Important Notes About Support

Judicaid support cannot provide legal advice, legal opinions, or guidance about what outcome you should accept.

Support staff do not take sides and do not access dispute content unless you request technical assistance.

All mediation communications remain confidential and are handled consistent with applicable mediation laws.

If you have legal questions about your rights, obligations, or whether to accept an agreement, you may wish to consult an attorney.

Safety Concerns

Judicaid is not appropriate for situations involving violence, threats, coercion, or immediate safety risks.

If you are concerned about your safety, please contact local law enforcement, your court, or another appropriate resource.

Still Not Sure Where to Start?

Judicaid was designed to be simple, private, and respectful of your time. If something feels unclear or isn't working as expected, please reach out—we're here to help you navigate the process.